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CLEAR YOUR DOUBTS
FAQs
What do you need to know?
We are here to answer all your questions and provide you with a dream stay.
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What are the check-in and check-out times?Check-in from 4 pm and check-out by 11 am.
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Can you organize transfers to and from the airport?Yes, please contact oceanus@oceanusaparthotel.com
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Do you have a special request to make?Requests may be subject to additional costs to the reservation.
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I would like to make a group reservation, does the hotel accept it?The hotel follows the family concept and its size does not adapt to group bookings.
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I travel by car, where can I park?You can park your car in the car park next to the hotel.
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How can I access the internet?The hotel has Internet access via free Wi-Fi throughout the hotel.
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How can I go to the beach?The nearest beach is 500 meters from the hotel.
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Does the apartment have an iron and ironing board?We have an iron and ironing board on request. Please contact the reception.
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I'm travelling with a baby, does the apartment have a hand blender?We have hand blenders on request. Please contact the reception.
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I'm travelling with a baby, does the apartment have a crib and baby chair?Yes, the hotel has cribs subject to availability, just mention the request when booking. The hotel does not have baby chairs.
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I would like to bring a hairdryer, does the hotel accept it?Yes, we do, but there is a hair dryer in all apartments.
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Does the Hotel accept pets?The hotel does not accept pets other than guide dogs.
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Is the Hotel adapted for people with reduced mobility?Yes, the hotel has adapted facilities.
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Can I smoke in the Hotel?In accordance with Portuguese law, all internal areas of the Hotel are non-smoking.
