CLEAR YOUR DOUBTS
FAQs

Question 1

What are the check-in and check-out times?

Answer

Check-in from 4 pm and check-out by 11 am.

Question 2

Can you organize transfers to and from the airport?

Answer

Yes, please contact oceanus@oceanusaparthotel.com

Question 3

Do you have a special request to make?

Answer

Requests may be subject to additional costs to the reservation.

Question 4

I would like to make a group reservation, does the hotel accept it?

Answer

The hotel follows the family concept and its size does not adapt to group bookings.

Question 5

I travel by car, where can I park?

Answer

You can park your car in the car park next to the hotel.

Question 6

How can I access the internet?

Answer

The hotel has Internet access via free Wi-Fi throughout the hotel.

Question 7

How can I go to the beach?

Answer

The nearest beach is 500 meters from the hotel.

Question 8

Does the apartment have an iron and ironing board?

Answer

We have an iron and ironing board on request. Please contact the reception.

Question 9

I'm travelling with a baby, does the apartment have a hand blender?

Answer

We have hand blenders on request. Please contact the reception.

Question 10

I'm travelling with a baby, does the apartment have a crib and baby chair?

Answer

Yes, the hotel has cribs subject to availability, just mention the request when booking. The hotel does not have baby chairs.

Question 11

I would like to bring a hairdryer, does the hotel accept it?

Answer

Yes, we do, but there is a hair dryer in all apartments.

Question 12

Does the Hotel accept pets?

Answer

The hotel does not accept pets other than guide dogs.

Question 13

Is the Hotel adapted for people with reduced mobility?

Answer

Yes, the hotel has adapted facilities.

Question 14

Can I smoke in the Hotel?

Answer

In accordance with Portuguese law, all internal areas of the Hotel are non-smoking.