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FAQs

What do you need to know?

We are here to answer all your questions and provide you with a dream stay.
  • What are the check-in and check-out times?
    Check-in from 4 pm and check-out by 11 am.
  • Can you organize transfers to and from the airport?
    Yes, please contact oceanus@oceanusaparthotel.com
  • Do you have a special request to make?
    Requests may be subject to additional costs to the reservation.
  • I would like to make a group reservation, does the hotel accept it?
    The hotel follows the family concept and its size does not adapt to group bookings.
  • I travel by car, where can I park?
    You can park your car in the car park next to the hotel.
  • How can I access the internet?
    The hotel has Internet access via free Wi-Fi throughout the hotel.
  • How can I go to the beach?
    The nearest beach is 500 meters from the hotel.
  • Does the apartment have an iron and ironing board?
    We have an iron and ironing board on request. Please contact the reception.
  • I'm travelling with a baby, does the apartment have a hand blender?
    We have hand blenders on request. Please contact the reception.
  • I'm travelling with a baby, does the apartment have a crib and baby chair?
    Yes, the hotel has cribs subject to availability, just mention the request when booking. The hotel does not have baby chairs.
  • I would like to bring a hairdryer, does the hotel accept it?
    Yes, we do, but there is a hair dryer in all apartments.
  • Does the Hotel accept pets?
    The hotel does not accept pets other than guide dogs.
  • Is the Hotel adapted for people with reduced mobility?
    Yes, the hotel has adapted facilities.
  • Can I smoke in the Hotel?
    In accordance with Portuguese law, all internal areas of the Hotel are non-smoking.
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